Refund Policy
At bookingshub.online, we strive to provide a seamless travel experience. Our refund policy complies with the standards set by major U.S. banks and financial institutions. By booking through us, you agree to the terms outlined below.
1. General Refund Policy
Refunds are subject to the terms and conditions of the travel service provider (airlines, hotels, train operators, excursion providers, etc.). Bookingshub.online acts as an intermediary and does not control the refund timelines or policies of these providers.
2. Cancellation and Refund Eligibility
- Flight Bookings: Refund eligibility depends on the airline’s cancellation policy. Non-refundable tickets will not qualify for refunds. If applicable, refunds may take 7–14 business days to process.
- Hotel Reservations: Refund policies vary by hotel. Some bookings are non-refundable, while others may allow cancellations with a partial or full refund.
- Train Tickets: Refunds are issued based on the train operator’s policy. Cancellation fees may apply.
- Excursions & Activities: Refunds are subject to the terms set by the service provider. Last-minute cancellations may be non-refundable.
3. Processing Timeframes
Once a refund is approved, processing times may vary based on the payment method:
- Credit/Debit Card Payments: Refunds typically take 5–10 business days to appear in your account, depending on your bank’s policies.
- Bank Transfers: Refunds may take up to 10–15 business days for processing.
- Third-Party Payment Providers (e.g., PayPal, Apple Pay, Google Pay): Processing times depend on the provider’s refund policy.
4. Non-Refundable Fees
- Service fees, processing charges, and transaction fees are non-refundable unless otherwise stated.
- Airline, hotel, and excursion providers may charge cancellation fees, which will be deducted from the refund amount.
5. Chargebacks & Disputes
- If you initiate a chargeback with your bank without first contacting us, your refund request may be delayed or denied.
- We encourage customers to reach out to our support team before filing disputes to resolve issues efficiently.
6. Refund Request Procedure
To request a refund, please contact our customer support team with the following details:
- Full name
- Booking reference number
- Reason for cancellation
- Payment details for verification
You can reach us at:
- Email: support@bookingshub.online
- Phone: +1-888-510-8030